I’m local, can I pick up my order instead of paying for shipping?
Yes! Local pick ups can be made in Portland, ME or Yarmouth, ME ! This option can be selected at checkout. You may also enter "PICKUP" at checkout for free shipping and when you're order is ready, you will receive a pick up ready email !
Do you accept returns?
For sanitary reasons (particularly during COVID), I do not accept returns. If you product arrives damaged, please send photos and an explanation. All packages are insured and no returns will be accepted without photos of damaged box(es) and product. Returns are accepted at my own discretion.
Custom projects and commissions are not eligible for returns. Full or partial deposits on custom orders are non-refundable - balances may be used towards other purchases.
Who pays for customs fees?
In short, you do. When a package ships internationally, it may be subject to import taxes, customs duties, and/or fees imposed (e.g. handling fees) by the destination country. These charges are typically due once the package arrives in the destination country.
In general, the buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
I am unfortunately not able to predict what these will be or if any will be applicable. I am not responsible for any additional charges that may apply after your final purchase at lamareeart.com
How much is shipping to my country?
Shipping costs vary widely depending on weight and size of package. Please reach out for a shipping estimate if you are worried or unsure.
How long will shipping take to get to my country?
Shipping during COVID can be a shot in the dark - sometimes pieces arrive swiftly and other times they do not. I am not responsible for the time it takes any given carrier to deliver your item. I will always do everything in my power to get your artwork out in a timely manner but cannot predict shipping timelines at this moment.
Still haven't answered your question? Contact Me